Effective date: 17.10.2025

At RosCar Budva (“we”, “our”, or “us”), your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal data when you use our website https://roscarbudva.com and our services, including booking car rentals through our platform.

We operate as an aggregator of car rentals from local rental companies in Budva, offering pickup at the airport, delivery to hotels, and city locations. Our practices comply with the European Union General Data Protection Regulation (GDPR).

1. Data We Collect

We may collect the following types of personal data:

Contact information: Name, email address, phone number.
Booking details: Rental dates, pickup and drop-off locations, vehicle preferences.
Payment information: Shared with partner rental companies for processing. We do not store full card details.
Technical data: IP address, browser type, device type, and website usage data.
Cookies and tracking data: For website functionality and analytics.

2. How We Use Your Data

We use your personal data to:

Provide and manage car rental bookings.
Communicate with you about your booking or our services.
Process payments and verify transactions.
Improve our website and services using analytics.
Comply with legal obligations.

We do not sell your personal data.

3. Data Sharing

Your data may be shared with:

Partner rental companies: To fulfill your booking.
Service providers: For payment processing, IT services, and analytics.
Legal authorities: If required by law.

4. Your Rights Under GDPR

You have the following rights:

Access: Request a copy of your personal data.
Rectification: Correct inaccurate or incomplete data.
Erasure: Delete your personal data, subject to legal requirements.
Restriction: Limit processing.
Data portability: Receive your data in a structured, machine-readable format.
Objection: Object to certain processing activities.

To exercise your rights, contact us at [email protected]. We respond within one month, per GDPR.

5. Data Retention

We retain personal data only as long as necessary to provide services, comply with legal obligations, resolve disputes, or enforce agreements. Data no longer needed is securely deleted.

6. Security

We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction.

7. Cookies

Our website uses cookies for functionality, user experience, and analytics. You can manage cookies in your browser settings. See our Cookie Policy for more details.

8. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in practices or legal requirements. Updates will appear on this page with a revised “Effective Date.”

9. Contact Us

For questions about this Privacy Policy or your personal data:

RosCar Budva
Email: [email protected]
Website: https://roscarbudva.com